Louis Philippe — Defective Shoe

A

Ajit Vikram Singh

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I bought a pair of shoes in September 2014 from a shoppers stop store at Thane, it was okay till January but I found a crack popping out at the sole of the both shoes. Also at one place sole is torn up. Since I was out of town and heavily loaded with work I could not replace it in warranty period. I am requesting you to kindly refund my money or get the shoe replaced as soon as possible because third time I am having problem in Louis Philippe shoes and dont want to keep this brand in my wallet if any action would not be taken against my complaint. Hope a quick action. Thanks Ajit Vikram Singh [protected]

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Pankaj Anjankar

Sep 6, 2022

I bought a pair of shoe on 14/08/2022 Akurdi Pune and today dated 06/09/2022 at Shreemaya Hotel Indore while removing shoe, The heel and stay-back ( heel seat leather ) detached. Contacted Purchase shop and got the answer that it will required time to take action and now I am helpless with my meeting scheduled. I asked him that can you please contact nearby showroom near my hotel so that I can manage few upcoming hours but the response is like... " it will take next 4 to 5 days" and "We need to contact company and it will take time"
Sorry to say ...but...Boss such a Brand service should be proactive for such a type of product category ... Pankaj Anjankar

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