Louis Philippe — Product missing

Address:

bandra west

I have visit a store near khar bandra west lp
my bill was 7297 there was a store offer of belt and wallet was i bring at home the wallet was missing they charge me for a complementary offer for 99 RS but my point is that being a sell person they should not be worng commit and miss kind the person the the bill manager MS sweeta sad i wont be able to help you because we have 1000 of produce and in only why your was empty i need a proper solution of my issue