Luminous — false reporting date/complaint on 11 sept 2017 & issues resolved after 10 days i. e on 20 sept 2017 of ref no-[protected]

Address:

Dhenkanal, Odisha, 759025

I have purchase a luminous tubular battery & ups on 16 th june 2017 from. I have got an issues with my ups on 10 sept 2017 and getting a reference no-[protected] after raised the issue to luminous cc on dtd 11 sept 2017. It will take to resolve this issues on today i. E 20 sept 2017. But the executive has reported false i. E he has attained the complaint on 12 sept 2017.

This is a criminal offence of your team to reporting such as false date to show customer how will we provide quick service to customer.