Luminous is selling fraud products in India. I took 1 icruze 5000 with 4 batteries and it's approx cost is 65000 . After luminous refused to install it, the product has now stopped working after 2 months and is given 30 mins of backup with 4 batteries. Company have no technician to fix it or replace and they are saying that It starts giving backup after 2 or 3 times of full discharge. Also saying that 4 batteries normally will give me 7 to 8 hours of backup when using 400 to 500 watts o[censored]sage. Looks like the full company has uneducated and poor engineers. RnD Team is not interested in this. Also they start fighting if you are saying something to them. I don't know what the CEO and CTO of the company are educating to their employees Or they are also the same.
Complain id - [protected]
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