Luminous — Misbehaved by the engineer

Address:

Jajpur, Odisha, 755022

I trust the luminous company from the beginning for its good material as well as the good service in time.Also I always insist my relatives to purchase the product of luminous.But I have a very bad impression with the company after yesterday. The fact is yesterday I have logged a complaint for my luminous inverter.The call center says that the mechanic will reach within 24 to 48 hours. Accordingly the mechanic. Mr Manor Para has reached my house in time to check the inverter. But without checking properly he asked for servicing charge Rs 250/- when I was absent at home.when my wife politely asked him for what I will pay Rs 250/-.Then the mechanic connect his senior in mob and asked my wife to talk with him.The senior person, without listening the matter he misbehaved and used un parliament language to my wife.also threatening to close the call from their side.Request to investigate the matter properly and give me justice. I hv all the recordings to provide you the details.call log no-[protected]