Mahanagar Telephone Nigam [MTNL] — 2 landline phones along with broadband plans not working since months

akndelhi

from Delhi, Delhi

Address:	New Delhi, Delhi, 110095
Website:	mtnldelhi.in

We have two telephone connection under combo plans c. A. No.[protected] and [protected] (Phone nos. Ending with xxxxx972 and xxxxx970) we are tired lodging complaints several times but failed. No phone line as well as no broadband are working for both the telephones.

Now, since we have no hopes of those two connections will ever work, we request you to kindly disconnect both 18 years old connections. This is last bill we have paying and clearing all dues, now we will stop paying bills of those numbers unless and untill the connection works fine.

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by akndelhi Still both phones and broadbands are dead. There is no use of registering complain on MTNL website as well as no action taken even after lodging complaint here on consumer complaint forum.

Jun 29, 2017

Updated by akndelhi When i checked my earlier complaint status on MTNL website, surprisingly both the complaints were marked CLOSED/RESOLVED while the phones are still dead and not working.