Mahanagar Telephone Nigam [MTNL] — dolphin network

kumar_munishwar

from Delhi, Delhi

Address:

pitampura, 110034

Dophin network is not available in pitampura area since 22.9.19. Earlier to that also connectivity was bad but still could make on line payment with some difficulty. Voice communication, on line payment etc is not possible. Number of complaints have been lodged on 1503 on phone and by email but there is no service still. Even number portability is not possible in absence of mobile net work. We are being penalized for no fault of our except that we had some faith in mtnl. Will the authorities concerned tackle this issue on war footing. Others affected by similar problem may like to share their experience.

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by kumar_munishwar I got the follwing message on my yahoo account:GSM Customer Care <[protected]@bol.net.in>To:munishwar kumar
15 Oct at 11:52 am your complaint send to concern team case id 1019393 Thanks and Regards, MTNL GSM Customer Care In case of any query anytime Please contact customer care by Calling on 1503 OR
Email to :[protected]@bol.net.in
I have done that several times without success

Since dolphin net work is not available no message cab sent.kinfly make available dolphin net work to enable me to take suggest ed steps.regards
Munishwar Kumar.
Sent from Yahoo Mail on Android

On Fri, Oct 11, 2019 at 3:11 PM, GSM Customer Care
<[protected]@bol.net.in> wrote:
sir,
your complaint has been book case id is-1019264.
sir,
pl. look into the matter .

Thanks and Regards,
MTNL GSM Customer Care
In case of any query anytime Please contact customer care

by Calling on 1503
OR

Email to :[protected]@bol.net.in

From: munishwar kumar <[protected]@yahoo.com> MailId : [40863570]
To: GSM Customer Care <[protected]@bol.net.in>, "[protected]@gmail.com" <[protected]@gmail.com>
Subject: Fw: dolphin network
Date: 11 Oct 2019 01:49:56 PM

Dear Sir/Madam,

Dophin net work is not available since 22.9.19.All my payments are held up because of that.Other jobs and communications are also paralyzed.None on the phone other than 1503 are available. 23627827 was not available today when i tried several times

Several complains have been lodged. Compliant has been lodged today again vide no.1019254.I am a very senior citizen and feel harassed for lack of service from Dolphin.

I am pained to request .You are requested to kindly port my number [protected] to Reliance Jio. immediately under intimation to me.Kindly acknowledge receipt of this mail.

Regards,

Munishwar Kumar[protected]

----- Forwarded message -----
From: munishwar kumar <[protected]@yahoo.com>
To: GSM Customer Care <[protected]@bol.net.in>
Sent: Sunday, 6 October, 2019, 06:44:14 pm IST
Subject: Fw: dolphin network not available

Dear Sir /Madam,

Dolphin complaint no 1018876 at .5.59pm 0n 3.10.19 and also reminded several times on phone.This is not being attended. please rectify .

Regards,

Munishwar Kumar

she advised that I should mal [protected]@bol.net.in
----- Forwarded message -----
From: munishwar kumar <[protected]@yahoo.com>
To: GSM Customer Care <[protected]@bol.net.in>
Sent: Sunday, 6 October, 2019, 06:34:56 pm IST
Subject: dolphin network not available

Dear Sir/Madam,

My Dolphin mobile numbers are [protected] & [protected].These are linked to my land line number 27317554. Dolphin network is not available since 22.9.19 for which I have lodged compliant at 1503 on 22.9.19 complaint no.[protected].

Mr jha`s no.[protected] could not be reached.

I have to make on line payment for my mtnl land line bill urgently failing which penalty will be charged for deficiency of service from MTNL. Kindly set it right.

Regards,

Munishwar Kumar

Do not Remove:
[HID][protected][-HID]

GSM Customer Care

[protected]@bol.net.in