Mahanagar Telephone Nigam [MTNL] — Landline phone is dead from past one month

Address:

S g barve nagar, K 15 room no 7 ghatkopar, Ghatkopar west

Hi Team,
It's a very shameful thing that my father dilip Shrivastav aged 75 years a senior citizen is been mistreated by the Mtnl executives of ghatkopar west location.
None of the Mtnl executives are bothered to solve our landline issue which is not working from past one month.
My father has visited the Mtnl office several times submitted the complaint as well but his efforts were all in vain.
They are simply giving false commitments
I want you to take strict actions against below executives
Swagat Jadhav, Gaurav Yadav they are the ones who are not delivering their work
commitments