Mahanagar Telephone Nigam [MTNL] — No concrete response to customer's queries

Address:Mumbai City, Maharashtra, 400067

I have Dolphin mobile sim card in one of my mobiles. Whenever I call MTNL customer care number for my query they say that their system is not working (9/10 times). Then they say to call on the following numbers 26520081 / 26508886 / 26542111 but these numbers are always engaged or no one picks up the call (24x7, 365 days). Their online bill payment system is also not functioning. Hope they look into the matter soon and improve their services.

Regards,
Shirin
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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1) MTNL Delhi — Illegal deduction of subscription charges of Rs. 2 daily from my mobile balance by mtnl services (MtnlSub2) which i was not opted.
2) Customer Care No. 1503 don't pick phone.
3) There is no balance information after call or sms.

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    Mahanagar Telephone Nigam [MTNL]
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information