Submit a Complaint
Broadband
Mahanagar Telephone Nigam [MTNL]

Mahanagar Telephone Nigam [MTNL] — No response of my broadband issue

Address:Thane, Maharashtra, 400605

I had taken my new mtnl connection in July. first issue was the voice quality and auto call disconnection. As per the line men there is a issue in mtnl duct and which cannot be repaired. my broad was working well till 17 dec 2015. i upgraded my broadband plan from 2mbps to 4mbps and then the actual problem started. the connection became unstable. it will connect for 2 mins and then you will wait for connection for hours but it wont connect again.
when i made complaint of this i got this answer " our Mux doesn't support 4mbps. please downgrade it to 2mbps" which took a month. even after downgrade i am facing same issue. as per line men there is a cable fault in mtnl mux and because of this everyone is suffering. but MTNL authority is not ready to do anything on this.
can we get help from you here?
Was this information helpful?
No (0)
Yes (0)
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Mahanagar Telephone Nigam [MTNL] reviews

[Resolved]Mahanagar Telephone Nigam [MTNL] - Not receiving/ Stopped receiving my Telephone Bills on my registered e-mail[Resolved]Mahanagar Telephone Nigam [MTNL] - Not receiving MTNL bills at my registered email for the last 3 months[Resolved]Mahanagar Telephone Nigam [MTNL] - Amount deducted from bank, and Prepaid mobile recharge failed[Resolved]Mahanagar Telephone Nigam [MTNL] - MTNL Landline Complaint not being attended from 7 months1[Resolved]Mahanagar Telephone Nigam [MTNL] - Balanced deduction through various plans which were not subscribed !
View all 2906 Mahanagar Telephone Nigam [MTNL] Reviews

Comments

no response yet from MTNL. pathetic is also a small word for MTNL.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2906
    Pending
    0
    Resolved
    930
    View all 2906 Mahanagar Telephone Nigam [MTNL] reviews & complaints
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information