Mahanagar Telephone Nigam [MTNL] — Prepaid recharge amount debited but failed

Sir I made online payment of rs.485 on 8/1/2022 15.18pm for mobile number [protected] which is showing payment successful but transaction failed
I have done recharge again on 9/1/22 which is successful but previous amount is not credited to my account transaction number is WHD[protected]
Please look into matter and revert back amount 485
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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