Mahanagar Telephone Nigam [MTNL] — Telephone and broadband dead line

Address:	Mumbai City, Maharashtra, 401101
Website:	mtnlmumbai.in

Mtnl landline and broadband line are dead since last 3 weeks.
I am really very tired now of mtnl service. I have lodged a complaint with mtnl for fault in line via online portal, telephone, mtnl office visit but there is no one to rectify it and make it in working state. Now, i feel like i shall discontinue taking service from mtnl. Mtnl technician (Mr. Mishra in bhayandar) say that it will be sorted today itself, whereas i have heard this from him since 2 weeks now but it is not yet resolved. Everytime i call mtnl for complaint they give me different contact numbers and ask me to contact given number and problem will be solved. Some of the given numbers are : 28144455, 28141064, 28192240.
Only god knows what is wrong with this people in mtnl. Now, they have generated latest bill with full 30 days rental charges, i dont understand their service. Line is dead since 21 days and they are charging me for 30 days. Mtnl has gone nuts.

I will be obliged if this works for me..