I made payment of rs.211 towards bill no.[protected] a/c no.[protected]Mobile no.[protected]) through net banking vide transaction no. Igacdnqpj5 on 07/10/2017 and again vide transaction no. Igacexybc9 on 16/10/2017 as the bill was still being shown as pending. The extra payment has not been refunded to my bank account nor it has been adjusted. My complaint reference is 971884. There is no response from mtnl.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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