Mahanagar Telephone Nigam [MTNL] — vas services for which never subscribed

Address:New Delhi, Delhi

My mobile no. Is [protected] and i received messages from +51012005 company is md-ocsbox that thanks for choosing bronze pack. You have been charged rs.5 for two days. To upgrade to gold pack send gold to 510120. I never choose any pack. Please stop such vas services & sms and unsubscribe me immediately.

Also i have been receiving various unwanted messages from different services for which i had never subscribed.

I recharged my number with inr 200, then i came to knew about the deductions, as rs 5 was immediately deducted from my updated balance.

I tried by calling to 155223 to stop vas services but no. Is always busy and also tried sending stop message on the same number but it was never delivered. I want this to be stopped immediately. As i had never subscribed to any such services and request to reimburse my deducted amount.

I request mtnl delhi, to stop this subscriptions immediately and also reimburse my deducted balance.

Thank you
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Suddenly the incoming call and message facility on my MTNL Dolphin number has been stopped without any prior intimation.They cannot stop this without prior information abruptly.I want to get it started back at the earliest.
Sir/mam
Mtnl service is very bad . We shall bill pad
on 20.04.2019. But connection is deadline
Bill not paid from mtnl but billalso paid before 7 days
[protected] is number of bill paid
Rajiv kumar
[protected]
Thank you

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information