Mahanagar Telephone Nigam [MTNL] — Very worst service

Address:

New Delhi, Delhi, 110046

Last two months my lane-line & internet is not working. I was completed many times regarding this, but still no progress on this. I got the msg from mtnl it says "dear customer, you tel no.T28523191 with complaint no.955 dt 12-mar-2016 has been made over to : shri rama nand and his contact no is : [protected] and sdo mobile no. Is [protected]." i was called him many times but every time he says "it will not solve anymore disconnect your mtnl connection."
This is how the mtnl service providing to customers.