Maharashtra State Road Transport Corporation [Msrtc] — Refund of ticket

Address:	Mumbai City, Maharashtra
Website:	public.msrtcors.com/ticket_booking/index.php

Hello
I had booked a ticket with msrtc with ticket number: 25839096 for date : 21/08/16 at passenger boarding point: wakola police station and alighting point was vanaj.
I was waiting 15 minutes prior to the given time. The bus driver was negligent and did not stop at the pickup point despite me waving and indicating him to stop. Due to this i was delayed in reaching pune, inconvenience was caused as i had to book another ticket of neeta bus at a higher rate due to the weekend.
I demand a refund for the poor service which in my opinion has disgraced the name of msrtc. I have no faith to continue with your service in future.

Kindly refund my money.