[Resolved]  Maharashtra State Road Transport Corporation [Msrtc] — Ticket Amount Deducted but Ticket not booked

ID: ovchalke
Bus: Thane Vandana To Swargate Pune (Shivneri) 06.00 am 09/07/2023
Booking Date: 06/07/2023 time: 11.12 am

I was booking ticket for MSRTC Shivneri Bus starting from Thane Vandana Bus stop till Swargate Pune dated 9th July 2023 with Departure time as 06:00 hrs. After filling all the details and making payment via ATOM i filled all necessary card details, the amount was deducted from my bank account but the ticket was not booked. I haven't received any ticket in my MSRTC account nor any mail from MSRTC.
Ticket was booked for 3 people costing total amount Rs.1, 316/-.
Kindly initiate the refund in my respective bank account.