Maharashtra State Road Transport Corporation [Msrtc] — Wrong behaviour by lady conductor

Address:

Nashik, Maharashtra, 422010

Dear Sir / Madam,

Today on 22 nd January 2016, I travelled from Sinnar to Nasik by MSRTC bus. (Ticket is attached herewith for reference)

It was very painful experience by the treatment given by lady conductor – S M Adsul[protected], when I asked 1 rupee change back. Ticket fair was Rs. 29/- & I had given Rs. 30 /-

She has told that she will give afterwards while getting down at my stop. While getting down when I asked for my 1 rupee, since she was using headphone & listening songs on mobile, she can’ t hear me & when I urged again she removed headphone & she was laughing on me. When I again asked for 1 rupee she started commenting on me. When I requested again she raised voice. When I raised voice she started using bad words. (Marathi madhe Shivya dilya).

This is very painful experience & very bad treatment by this lady conductor.

I kindly request you please look into the matter and ask this lady conductor to behave mannerly with passenger. Ask her to not use mobile headphone on duty to listen songs.

Regards,

Yogesh