MakeMyTrip India Complaints & Reviews

Hello Team,
This is regarding my recent bookings and worst experience with makemytrip for to and fro journey from Bangalore to Bali and return from Bali to Bangalore.

Onward journey from Bangalore to Bali - Booking id - NN22SD1EJ716N3BX4407, and
Return Journey from Bali to Bangalore Booking id - NN2FP81E0DL0F0XF5750

There is no direct flight to Bali from India, so we had to go through Malaysia...

Make my trip has a misleading pop up which says customers can lock ticket prices for a certain amount in 'Advance' and then pay 'Remaining amount' later. This tricks customers into thinking they are paying a certain percentage of the ticket price in advance to lock the price and later they can pay the remaining price of the ticket. But actually MMT charges the full ticket price later. The lock price is an additional amount that users end...

Sir

This is to inform you that we are not provided accommodation in the the Hotel Fort View on 22/04/2023 against booking ID NH[protected] as the owner of the hotel Mr Talib Bhat(Ph :[protected]) is not aware of makemytrip booking. Further, the hotel comprises of dingy small rooms and rent is as low as Rs 1000 only. As I have paid Rs 4181 for accommodating 3 people, there is no such room in the hotel which can accomodate...

- I had booked on Makemytrip hotel with a last minute cancellation option on[protected]. As per the cancellation policy mentioned in the ticket there was no cancellation fee till 11:59:59 on[protected]. There was an option of cancelling the tickets also in the application. However, when I tried to cancel the booking at 11:45 there was no cancellation option in the app, which was present last night.

I then tried cancelling...

I booked MMT holidays package worth 2.75 lacs. While booking MMT employee told me that all the bookings (hotel etc) are refundable that's why prices were on the higher side. I could also see 1 rupee booking for the same hotels on MMT itself. They provided visa assistance (that was useless to be honest as their employee just copy pasted details from embassy website, and provided cover letter that had many grammatical errors), and my Visa got...

Booking ID: NN2WMPPV8ODTM973IF0167
Request ID :[protected]
Name: Vaibhav Gupta
Contact No. +[protected]
Customer Service Manager: SHNEHANGSHU MUKHERJEE
I have booked the return tickets for my parents from Ahmedabad to Melbourne where I paid INR 37, 388 for booking extra legroom seats. Singapore Airlines canceled the extra legroom seats for Singapore to Melbourne and Melbourne to Singapore legs of...

This is in regards with the my booking ID - NU[protected].

I booked the bus but it did not arrive at the pickup location even after 1 hour of scheduled pick up. I tried to contact the customer care of MMT but no reply from them.

I faced so much inconvenience as I was left hanging by the bus operator who was not picking up the phone at all.

Please resolve this issue and refund my amount as...

I booked a room today on 01/05/23 for my uncle and aunt and as soon as they reached the location, there was no such property. They contacted the hotel authority, they said that the hotel is 18 kms away from that location. What is the use of filters then? And also, the hotel authority aur MakeMyTrip as well, is not helping in getting by my refund....

Dear team
I have booked a ticket from MMT from DXB to Del 14 April and DEL to DXB on 6th May
I had to cancel the booking for 6th of may

I had contacted MMT team before taking my flight on 14th and i requested them to cancel the booking of 6th May,
I spoke to several representatives like gourav, abhishek, Rohit and priya
Everyone informed that you the cancellation of the booking will not be feasible...

Property: MTDC karla, Lonavla
Date : 23rd April 2023
BOOKING ID: NH[protected]
I had booked a hotel on Make my trip on 23rd of April. I was at the property and the property site was down so they asked me to book online and show them the invoice to get a hotel room.
Since I was already at the property I didn’t choose for cancellation option.
I made it 100% sure that the date selected was correct : 23rd...

I would like to register a formal complaint against Makemytrip for not intimating me the change of timing for my flight IX-544 from DXB to Trivandrum from 7 AM to 8.45 Pm, April 29, 2023. I did not receive any intimation for the change of flight from Makemytrip and reached the airport for check in at 5 AM on the 23rd. I was told by Air India staff that the change of timing was intimated to all third parties on March 22, 2023. I have also...

I want to remove my review from the hotel LeClover reviews. I don't want it to be shared in the front page of my Google search index. Please remove my review to not share my personal details....

I want to register complaint against MakeMyTrip.

I haven't travelled on 15th April because the number which was provided by MakeMyTrip of driver, driver was not picking up the call and even I didn't received any Bus Number.

I confirmed this issue before pickup time that driver is not picking call and MakeMyTrip customer Subarna Sarkar representative acknowledged and also tried to call from her end as well till...

TRIP ID - Kashmir + Ladakh Trip (ID NL[protected]
The trip was a total mess all thanks to make my trip on ground team, they could have averted the situation by taking pro active measures but looks like they never wanted to. What is the use of having such support system if they cannot take immediate action. I have detailed the problems faced which you can go through.

20 APRIL 2023
(PER PLAN ARRIVAL)
INCIDENTbr...

I have recently booked a train ticket from Gudivaada junction to Anantapur Railway station on 24th April, 2023. The booking was unsuccesful but I did not get my refund back even though the expected time limit is completed. When I visited the customer support portal, it is showing that the amount was credited. Then I opted for create ticket option to get the status, it is also not working showing that something is wrong....

Hi my name is Sumit Goel
(PNR: RG7QKA): Due to schedule change, my SpiceJet flight SG 3701 from Delhi-Rajkot dated April 28, 2023 has been cancelled. but no refund and information recieved from Make my trip india office about cancellation & refund . I went to airport on 28th April then only came to know about the flight cancellation. I wasted my time to wake up early in the morning by booking to & fro transport fright. & booking of...

I am not able to delete my MakeMyTrip account. There is no such option given. Customer care numbers are useless and auto response. There is no person who can help you on phone. This company is simply useless. I booked hotel and by mistake the booking is deleted. I wanted to re-do the same booking But there is no option. No live chat option to help customers. Email ids are [protected]@...

How to reach them for any queries ? I would...

I have booked a hotel online and hotel pictures was different and when I visited the hotel was different.
I called customer care support they said you can book another hotel and we will provide you resolution within 72hour.
But end of the day I received a call that they won’t refund, it’s my fault that I left the hotel even it was a completely different building and very scary and dirty room.
MakeMyTrip team is very...

I booked a Hotel The Bell Tower Daman for 23rd and 24th Of April the Amount paid was 5800 as I reached the Hotel at 2 AM the hotel did not have staff to process the check in we were denied Check in by the Security Guard I was stranded on the street the Make My Trip executives are not resolving any Issues the Booking ID is NH[protected]...

I mistakenly gave a bad review on a hotel after staying, I would like to delete that review from make my trip...