[Resolved] MakeMyTrip India — Refund of Air India express following from last 10 days | |||
I have booked the flight of Air india express from jaipur to Dubai, Air India express has send the refund which I'm following from make my trip customer care team from last 10 days and i have not received any response Air India as a service gesture has refunded the whole amount rather than just no show refund .I'm very impressed with the way Air Indai has taken up the case, now as I have booked my tickets through make my trip, which I normally does but now after this case i will not book any tickets and also tell my friends that don't consider this as a option for the booking rather go with some others . This is a typical harassment to the customer which is not tolerable Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
I got a balance from make my trip by referring the app and i collected 4500 rs but it has been deducted today without any booking kindly do the needful my email id [protected]@rediffmail.com register mob [protected]
Reply
Makemytrip.com — Refund not received
Booking for 28th oct -15 for hyderabad to delhi has failed.REfund will be processed for makemytrip booking id NF[protected] in 2 business days. Still not received.Makemytrip.com — MyWallet Amount Missing
I was having Rs.4300 in my Make my trip wallet. I have not used it anywhere . I was about to book a ticket but now after one hour it is showing Rs 0. Please revert back my referred money back to my wallet account.Make My Trip — My wallet balance deducted
I lost my my wallet ballance 4500 rs email id shahid_ [protected]@rediffmail.com mob no [protected] Dear Satyajit,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Shahid,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding wallet amount. As we have checked and found that the bonus amount of INR 4500 has been expired on 01-02-16.
Hence we regret that no amount can be reversed back to this account.
Kindly do let us know for any further assistance required for booking.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding wallet amount. As we have checked and found that the bonus amount of INR 4500 has been expired on 01-02-16.
Hence we regret that no amount can be reversed back to this account.
Kindly do let us know for any further assistance required for booking.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Manikanta_TsuNami
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case an found that on 25-Oct-15 a failed transaction has been generated against which an amount of Inr 5626/- was charged and due to some technical issue at our end the refund of the amount has got delayed and processed on 28-Nov-15. This should now be reflecting in your account. If in case refund is not reflecting in your account, request you to please provide the bank statement of your account by which the payment was made from the date of first transaction to till date in PDF format. So, that we can validate this further with your bank accordingly.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case an found that on 25-Oct-15 a failed transaction has been generated against which an amount of Inr 5626/- was charged and due to some technical issue at our end the refund of the amount has got delayed and processed on 28-Nov-15. This should now be reflecting in your account. If in case refund is not reflecting in your account, request you to please provide the bank statement of your account by which the payment was made from the date of first transaction to till date in PDF format. So, that we can validate this further with your bank accordingly.
Assuring you best of our services.
Team-MakeMyTrip Care
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