Manish — Customer service Issue

Address:

Hyderabad, Andhra Pradesh, 500010

Dear Yamaha,

As my bike no 2980 and I have done my servicing on time without fail, even it not being a year too .
suddenly gears are not supporting to drive .
Thus resulting I have visiting the service center & a respective agent just checked and told gear default issue need to be replaced .
then I asked why the issue got appeared we're agent is not able to justify the reason & told it is out of stock and it takes 15 days & need to visit another service center .
and also told it will be chargeable up to 500.
I would request service agents
kindly justify the reason for the gear related issue and resolve with out any chargers.
Service center Details :Tirumalgiri Village, Secunderabad, Telangana.