Maruti Suzuki — bad paint job/no cutomer notification

Address:

Malappuram, Kerala

hi i had given my vehicle swift desire KL10AF4422on dec 19, 2014, for minor paint job on front& rear bumper, with out my notification they had painted entire lhs which was a drastic, unacceptable level they made the vehicle different color between lhs & rhs and full of dust particles in paint which had make the job worst than local workshop. after complying about this issue mr imran ( indus motors regional works manager) involved in this case, that he will rectify this issue of paint job, during my first had had given my vehicle for 4 days, after involvement of Mr imran of the repeat repair the second time they had again taken back the vehicle for rectification, again i had given my vehicle for another 3 days, while they had told me that the door sticker not available so i taken back the vehicle again, recently i got call on 18/02/2015 from imran saying that the parts are available so i agreed to the leave the for third time on 25/02/2015, the told me that they will rectify all the mismatch in my vehicle but the this was ridiculous they had painted the rhs also ( door, fender, cotter panel)fully dust particles, over spayed in vehicle i am preparing for regal action . without proper painters they are learning paint job on customers vehicle . 1) they don't have professional painter. 2) not using paint boot for painting 3)no professional employees. my question is how as a customer we have trust in maruti dealership for a quality job it is better to do paint job on local garage rather than giving job in dealership i am totally dissatisfied and very much upset on this case, i am expecting to look maruti in the case. looking forward regards moncy.p. abraham [protected]