Maruti Suzuki India Complaints & Reviews

Hi maruthi team,

Recently i bought new dzire vxi amt from garuda maruthi bangalore, initially it was very nice after 1st service i am getting many problems, mentioned below.

1. Breaks are making huge noise, service teams are doing something and after some time its again creating same noice
2. Engine coolant (Blue) dash board symbol is getting light when i start the car and getting turned off after 5 to...

I bought a suzuki access 125 from chithra suzuki kollam
Within 30 days my indicator light stopped working.
I had contacted the dealer and the same was replaced.
But they charged for the same.
I accept the warranty issues and all
But quality of the parts used is pretty poor.
If those are not lasting for even 30 days
Then what's the reason for charging so much from customers

I bought s cross alpha on 12nov 2017 and from the 1st day i started getting 2nd gear shift problem. When 1st i informed to service station they told me i am not shifting the gears properly. Then again i visited and another person took the ride and he found the issue. 1st and 2nd gear synchro has the issue and it needs to be replaced.
Now i am facing issue with reverse gear as well.
I have registered the complaint with nexa with reference id nx[protected].
I need msil to either replace the whole gear box or give a new vehicle because i am getting this problem from the 1st itself.

I have purchase bale-no zeta petrol from navneet moter udaipur at the day of booking car i fill lost's of problem from delar. I have select silver color but they provide me a white color.
Very disappointed with the service quality. 31-nov-2017 my car is stop on a road at mid ninght 11.30 pm i try to start it but not start car after that i was call to sell's executive for help line number but he provide me a 8.00 am to 8.00 pm number and he not providing me solution, after this 5 days later car is again stop. And they people not providing any solution i am complete unhappy customer from navneet moter at the days of booking bale-no car.
At the purchasing time sell executive sell me nexa card and told me if you purchase this card then nexa provide you 24*365 help on call. Laikin jab maine aisa kha usko to bola maine aisa kabhi kha hi nhi tha

I have purchased new maruti dzire car from kiran motors ltd, ahmedabad in oct 2017.

My tape is not working.

I have given my car for first service at kiran motors service station located at sola road, ahmedabad. When i took my car the tape system stopped working.

I shown this to service station but they asked me to directly visit tape service person who told that he will check only when kiran motors will give him take.

I am just going here and there without any solution. I have purchased new maruti dzire car to enjoy the drive but i am just harassed.

Pls give solution.

Regards saurin jalan
Ahmedabad
[protected]

Dear maruti suzuki team,

I have purchased celerio car on 19/01/2016 at beml show room bangalore, and run around 11, 000 km,
I am facing engine malfunction on my car and switching off on running, reported to service center (Beml show room bangalore) multiple times but they havent resolved the issue till now.
Can you please take this on priority and help to resolve immediately.
Awaiting for your positive response...

Regards
Gururaj...

My vehicle no = gj06 cb 5166
I have 2 days back found out that the tapping cover of my car has been broken, which can happen only if it is mishandled, hence i found that the same was opened at your sai service center, verna, goa. I had many other issues also when i gave my car for servicing they have done the following damage, theft and mishandling of my car.
1. The unnecessarily replaced my cars igniters and charged heavily for them and after proving that the new ones are not required i got the refund from them.
2. They have changed my car tyre rims and replaced with faulty ones (Which i found out from my regular car tyre service guy)
3. The tapping cover was opened it and since then there is been an oil leakage issue and days back only after a checkup at kataria service centre, vadodara, gujarat. I could come to know.
4. Their has been many misbehaving incidences with particularly 1 person named irranna at goa.

Request you to take strict action against them and also request you to get my cheat-fully replacing and breaking my cars fixed or compensated.

For any further details feel free to call me on [protected]

Thanks & best regards

Dear concern,
I feel ashamed of writing that the services provide by maruti suzuki in our city is really awfull.
That makes me completely neglectable and feel bad by purchasing car of maruti suzuki.
The dealer refused to take the insurance claim cashless as mentioned in the policy.
Im hopeful to get a appropriate action for my help or my next step would be consumer court only.

Thanks & regards,
Jagminder singh

Sir good day am senior advocate surendran owning ioc petrol bunk bought maruti new swift vdi on 30th june 2017 gulfed with smoky flames on 22nd november 2200hours media police public came to rescue shocked panicked family friends running for shelter a four months old pumping high voluminous flamed smoke from bonnet with high rising thundering noise from engine exhaust vent pouring white smoke oil spillage on road totally pandemonium on busy traffic, car towed to abt maruti workshop at guindy chennai removed the engine to find the analomy

I have given my wagon r vehicle for a starting problem at indus, at angamaly, kerala. For one day the vehicle was kept at workshop and the supervisor handed over the vehicle without taking any charges saying that there is no issue. But after 2 days, the vehicle got breakdown on the way and i informed the indus, supervisor and he arranged to tow the vehicle from the spot to the work shop and kept vehicle for one day at workshop and handed over to me on next day after charging around 2000/- rupees saying that there was a problem in petrol filter and the same was corrected.
But after 2 days ie; 3/12/17, vehicle again breakdown on the road and my journey got stopped. Again the vehicle has taken to workshop.
It is very disappoint for me that after 2 or 3 times check from the authorized dealer, the complaint is not getting a remedial action and the problem is continuing.
Kindle provide me a suitable help on this regard.

Hi i am chirag shah from thane.
I have maruti ritz which is 5yrs old and all the services r done in maruti authorised service center.
I have given my car to mulund carkraft your authorised service center.
I am very unhappy with the service center. I have take an annual amc contract in which i have 4 services in which the first service was of allignment washing and tune up.
When i received my car it was only serviced, tune up and air filter check was not done. When i told then they told me it was done. I was personally present in the entire service and they did not even open the airfilter to clean. They had only washed my car and given back to me.
Sachin was the person who had taken in charge of my car. He is very rude and doesnt give any response when v tell him about any issue.
When ever i tell him about the problem he tries to ignore. His rude attitude and approach is very bad
Plz if possible revert on my no [protected]
I am unhappy about the service and the service station.
I have 2 services pending and i dont want to give it to them.
I stay in thane and i want my service done in thane

Sir i m facing a problem in proper service of my car swift lxi its third service of my car before that i claim for a insurance at sudarshanpura jaipur they claim full amount of bill but they have not done a proper work now they are not given my car on time they have taken 3 days at the time of picking the car they said they will return the car on same day its 11.30 mid night i m facing a lots of problems so please take the action against this one...

I have done my car insurance done from your end on 6th nov. 2017. I was being informed that if will pay the insurance amount online then i will get rs.550 as cashback by your agent nancy (Contact no. [protected])

I told her that i need this over an email and in a while i received an email stating the same undersigned by ms. Sharda tanwer but the amount mentioned in email was rs. 500 instead of rs. 550. On further confirmation of the same from nancy, she told that she will pay the rest amount o paytm.

After that i have paid the full amount online. Its been about 1 month now, i have not received any cashback neither any of your agents or customer care is responding.
I have called agent nancy lot many times even informed her that i will escalate the matter still no response from her.

I have even called ms. Sharda tanwer (Insurance manager contact :- [protected] competent gurgaon infocity) but unfortunately no reply from her end too.

I have got a complaint raised from your customer care end with all details on which i was informed to be contacted within 5 working days. Its been 15 days to that now.

Such a pathetic and worst experience it is. I request you to kindly look into the matter and sort it out at the earliest.
Kirti batra
Car no. Hr26da 3501
Contact no. [protected]

Dear sir/madam

I give the eeco car for iiird free service. The service of car was very poor. I am not satisfied with the service of dealer. They delivered me car in very dirty condition even they do not clean inside. The real photographs of car when they delivered it to me are attached here with. Please take strong action against the dealear.
Thanks

My maruti swift vehicle no. Ka 03 mt 4943 was given for service on 20th august 2017 the complaint was break was hard and it becomes silent on certain occasion the adviser at bimal auto agency mahadevapura whitefield bangalore 560048 advised me to replace the clutch plate on his adv ice i agreed to replace the clutch the clutch plate was replaced and at the time of delivery of the vehicle he told that gear leaver is having some problem i e...

My car is ciaz vdi. Car headlamp didn't work at 4 level adjustment, there is dark side on right side headlamp. I feel uncomfortable while driving in night. Your service dealer cheak my car three times. They fix this problem alittle bit but not completly. Plz check my car by experts and solve this problem. If you didn't solve this problem plz change my right side headlamp.

Hi, my vehicle no. Gj 09bd 2693 is at maruti suzuki show room at :himatnagar gujarat 383001, i put my car on dated[protected] for accident dammage and till today they say that it is not done i got full damage insurance with why it is not done yet till today and my vehicle is there at show room himatnagar.
Why do not claim my car i get full damage insurance?

First of fall i want to mention regarding poor service from #khandelwalsuzuki annapurna branch. (Mr saurabh (Branch manager)). After selling the vehicle they dont even care who are you? I bought vehicle 30 days back and then there was some accident and due to which handle and other parts got damaged... I have given vehicle 6 days back and now when i checked the vehicle... Work was not done... And as per mr saurabh all work has been done... Full body scratches are there and when i complained him he told jo ho sake karlo hum ye sab nhi karte... Jisse bhi baat karni hai karlo... Yaha kaam aise hi hota hai.. And bluntly disconnected phone.... That 3rd class person dont even have manners and etiquette to talk with customers... I don't understand how suzuki hires such persons... My 1st service experience is so bad with #khandelwalmotors that i cant say... Vehicle is overall good but after sales service is very very bad #khandelwalmotors... #suzuki #suzukiaccess #suzukiaccess125

Its been more than a month that i have purchase a wagonr from aher auto prime llp and they have yet not given me the car number. The excuse i keep getting is there is some issue at the rto and hence they are not releasing numbers. I am feed up following up with the sales team and the contact center of aher is totally useless. They took my car for first servicing and sent me a bill of rs.500 for perfume and air filter. Nothing that i had asked for. I regret booking my car from aher auto.

I had met accident on 22.10.2017 and car was given for repair on 23.10.2017.
I have insurance from royal sundaram.
(Zero dept policy).
The car is with malad service centre, mumbai, kanchpada.

Whenever i asked about my car repair they tell that parts is not available.

Please look into matter and do the needful.

Car details

Name : nixon dsouza
Car no.: mh48 ak 6454