Maruti Suzuki India — Car not delivered as per assurance

Address:	403521
Website:	Maruti

Hello sir,

This is Rajesh Kalburgi your customer, I had booked Baleno Delta petrol Metalic ZHJ-PEARL ARCTIC WHITE in your SAI SERVICE (NEXA) NH-17 Socorro, porvorim Bardez Goa

My booking order no: [protected] on 22nd April 2016

So, in end week of July 16 I meet manger of showroom regarding delivery of my booked vehicle, he tells me that my waiting number is 6 and I will get delivery of my vehicle approx end of August 16, & I will be informed as soon as vehicle is dispatched from Gurgao (factory) On Saturday 20th August 16 I get a call from Sales Executive Biswajit Behera that my vehicle is dispatched and do the payment, so I go to showroom to find exact amount and RTGS Details, that time manger tells me that his Executive has done mistake by informing me and my waiting no is 4 and I won't get delivery

So sir your Dealer has played with my EMOTIONS And PATIENCE and I got some questions in mind

In month August only 2 Vehicle where dispatched from factory

Can your manager tell me how many vehicle were delivered in month of August 16 and show me there booking forms

Can a professional company make such a big miscommunication

Or I should think that vehicle are not delivered according to waiting list number

Please go through this issue


Your Heart Broken customer

Rajesh