Maruti Suzuki India — Complaint about my swift vdi diggy rust problem

Address:Gurgaon, Haryana
Website:marutisuzuki.com

I have purchase a new car from pasco maruti, gurgaon in nov'13.

Nearby Oct'16 my car diggy lower area showing rust.

I visit pasco maruti, near rajiv chowk, gurgaon
meet to manager showing my car

He said to me company is not responsible for rust.

I have take my car service in nov'16 Last days.

I have renewal my insurance policy in Nov'16 last.

he suggest me that come with car after 1 month, repair this in insurance.

but insurance surveyer was not approve this rusty arrea, approved only back bumper and left side back quarter panel accidental damage.

After that he said you come after 2-3 month, I repair it in 2nd insurance claim

Yesterday on 02/05/2017 i have visit of pasco maruti rajiv chowk, gurgaon but Manger not persent so i meet to Mr. sunil mudgil and he said i can't any help in this matter.

He said if you want solve it, change diggy on payment.

I am very dissapointed about Product Quality,
Employee response,
I suffer from mentaly struss and nearby six month passing but result is Zero.

This is product defect because only diggy lower arrea sowing rust problem only in 2 - 3 year.

Other any part not showing any rust problem.

So why i pay a large amount in diggy change.

I want claim on company for change my Sift VDI Car Diggy.

With Best Regards
Kuldeep Kr. Yadav
[protected]
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
May 09, 2017
Updated by kd rao
Car reg. No. HR 35J 5226
Complaint comments 

Comments

I want to solve my car rust problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information