Maruti Suzuki India — Complaint against dealer-marketing times, new delhi

Address:	New Delhi, Delhi, 110048
Website:	www.marketing-times.com

Dear sir/ma'am,
I would like to bring your kind notice towards summary of incidence as follows-
-booked maruti swift dezire lxi on 9th feb 2016 at marketing times, gk, new delhi.
-on 22nd, have made part payments of rs1, 55, 000.
-vehicle was suppose to deliver by 26 or27 march 2016.
-loan disbursement of rs 3, 98, 000 happened on 31st march from icici bank
- first emi was debited by icici bank on 15th april
-i am still fighting for the delivery but number of excuses were made by them for failure to delivery.
- have written e mail to maruti suzuki @ [protected]@maruti.Co.In, as well as to markeing times @[protected]@gmail.com
- now on 27th april, they confirmed that vehicle will be delivered on 30th april but due to authority document, they advised to take it on today, i.E. 1st may 2016.
- we made whole the payment today and vehicle was ready for delivery.
- but when we look at the condition of the car, it was having number of dents on both the bumper, fender is badly damaged, dent on fuel tank
- carpet inside the car is badly filthy/muddy
- we have been conformed that the damaged part will be replaced but when we visited their workshop, they immediately started repairing of the damaged parts.
- during throughout process, we observed like dealing with a govt office even worse than that.

We now request for your intervention on the matter and for fare resolution of the above.