Maruti Suzuki India — Proper invoice not received

Address:Ernakulam, Kerala, 682015
Website:indusmotor.com

Introduction:

Name : george antony

Address: kuppiyil edakkala house, kizhakkambalam p. O, ernakulam dist, kerala, pin 683562., cell no. [protected]

I purchased a maruti wagon r, from maruti dealer m/s indus motors from kalamassery on 04.07.2016., with chasis no. Ma3ewdeis00a73618 and engine no. 4828691.

The issue: the dealer is not willing to give proper invoice matching with the quotation.

I need the invoice which shows the ex showroom price as rs 455345/-, without showing discount to settle my loan amount from my financer. As per the quotation given to me and further submitted to my finance department for vehicle loan, the dealer has not shown any discount in show room price, but shown discount of rs 15000/- after adding insurance fee and registration charges. So i applied for vehicle loan for the showroom price. The financer will not give discount amount, insurance fee and registration charges. As there was no discount shown in show room price, loan for rs 455345/- has been sanctioned. But for making the loan settlement the financer is refusing to accept the invoice, in which a discount of rs 27510/- has been shown from the ex show room price.

Hence i requested the dealer m/s indus motors at kalamassery to issue an invoice matching with the quotation. But the dealer is not responding in a favourable manner.
Futher, the dealer has given me two types of invoices with different amounts, one for submitting to the rto and the other to keep with the customer.

I am sending the quotation and copy of the two invoices with different amount for the same vehicle.

I wonder how a registered maruti dealer can generate two invoices of different amount for the same vehicle., but denying to issue an invoice matching with the quotation.

Hence i request to issue me an ivoice matching with the quotation issued to me.

Please consider to issue the invoice showing ex show room price as rs. 455345/- with proper break up but without showing discount.
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Maruti Suzuki India customer support has been notified about the posted complaint.
Aug 26, 2016
Updated by Gantony
No one contacted me from Maruti Suzuki yet
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