Maruti Suzuki India — Purchase of new car against exchanged car in true value | |||
The worst service received from SKY Automobiles, Cuttack. I have exchanged my old maruti car and against which i have shown interest for new car with 40% of car finance. The dealer has kept my old car value for more than 1 year and the ownership has not been transferred as on date. when I enquired for new car and seek assitance on loan part they have suggest for HDFC bank loan for meeting the criteria of loan sanction. They have provided contact no. on their own without asking my suitable no. for communication. Bank personnel asked for details local reference check against which i have provided my father's no. and the home address. Now my father is receiving loan related messsages from bank instead of me. The bank official enquired at my home address sucessfully. Post the verification my father who is at a age of 80 is receiving calls and messages from the bank on enquiring some or the other information by giving more than 10 calls per day. Is it a mercy on customer for assigning loan. SKY automobiles official are also least bother about the issue. They said this enquiry will be there from bank. If it is there then why not on my number coz you have updated wrong no. my father will suffer. I am urging to cancel all dealing with HDFC bank and return my true value amount so that i can able to purchase my vehicle from other company rather from maruti. Was this information helpful? | |||
Maruti Suzuki India customer support has been notified about the posted complaint. | |||
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