[Resolved]  Maruti Suzuki — Old used Wheel Comp (14X5J) Two nos. given

Address:

Aurangabad, Maharashtra

Vehicle Details : - Maruti Suzuki SWIFT VDi Mfg Year 2010. Reg. No. MP-09- CG-7112. ISSUE : - Old used Wheel Comp (14X5J) Two nos. given though billed for the new along with all taxes. Refer to the attached pictures of wheel comp. and Invoice scan copy. Action Required from M/s Maruti Suzuki India Ltd : - 1) Want complete check-up my vehicle by your experienced Engineer at your own work shop. (as my vehicle stayed till 10 days there) 2) Let us take the disciplinary action against the said service centre, so as to not repeat the same to other customers. This is regarding the Complaint for cheating against the following Service Station : - Service Station Name Address Owner's Name Owner's Cont. Details Workers Name Vehicle Given on Vehicle Receivedon M/s Car Care, MARUTI AUTHORISED SERVICE STATION. 85, Service Industry, Town Centre, CIDCO, Aurangabad, (MH) 431210. Mr. Arvind Pathak Mob. :[protected] Ph.[protected]/39 email:- [protected]@rediffmail.com Mr. Jagdish Babu, Mr. Raghu, Store Keeper : - Mr. Durgesh 21-Jul-14 30-Jul-14 My concerns are :- 1) Why Mr. Pathak cheated me, 2) He has also been cheating to other customers…Who are getting the services from him 3) Why did you Authorize such cheaters service stations… 4) Why did he sell the old used wheel comp though he billed for the new along with all taxes. 5) My vehicle was stayed till 10 days at his work shop what would have happened to my car apart from this. 6) How anyone can SPOIL the name of Maruti Suzuki India Ltd. 7) Does this work require 10 days for repair. 8) He will again sell the same part to anyone else. 9) Don’t you have any control over such Service Stations… [protected][protected][protected][protected][protected][protected][protected][pr...⇄ STORY/Detail :- I went to the above said service station on 21-July-2014, for some repair work. I met Mr. Arvind Pathak and showed my Car. Mr. Pathak asked the vehicle need to be left at the service station for 3-4 days for the complete repair work. But, I got my car back on 30-July-2014, after 10 days. The work details is as follows : - 1.)Bumper front replacement and painting, 2) Arm . Front Suspension left replacement, 3) Member RDTR Support lower replacement, 4)Bezel FOG Lamp Right and Left Black replacement, 5) Wheel Comp (14X5J) replacement, 6) Grill Radiator Lower Black replacement, 7) Front FOG Lamp replacement, 8) Brace Lamp Support RH replacement, 9) Bracket RDTR Support Upper replacement 10) Mounting RDTR Support Lower replacement, 11) Lining, FR Fender, R, 12) Spindle Rear L, replacement, 13) Wheel Comp (14X5J) replacement But luckily I came to know that the Wheel Comp (14X5J) given to me was not the NEW. But was billed for new. It was old used Wheel Comp (14X5J). I shocked and surprised. I called immediately to Mr. Pathak regarding. Mr. Pathak admitted the same that it was removed from another car while replaced by alloy wheel, and said it will be replaced, come tomorrow at my work shop. I went to the work shop but the new Wheel Comp (14X5J) was not arrived, Mr. Pathak said come tomorrow again. I again went for the same. But still it was not came. Then I said to Mr. Pathak refund the amount and get it back, and I returned the same got the amount on 4-Aug-2014. This was the fifth extra wheel comp. The same story of the one of four wheel comp it was fitted. It was also not NEW, it was also old. This was also again replaced by new one by Mr. Pathak on 6-Aug-2014. [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Awaiting your response eagerly…… Best Regards, Manish Parashar +91-[protected]