Maruti Suzuki — smoke problem in my new two weeks old swift dzire | |||
sir here i am trying to bring your kind attention to my grievances regarding newly purchased two weeks old swift dezire.i bought a new swift dezire from indus motors pattom trivandrum on 21/12/2014.in the same day itself i noticed that high quantity of smoke from the exhaust pipe when starting car during delivery time and also i felt that engine missing when i am riding 3rd and 4th gear.moreover this i couldnt drive in 5th gear even driving in high way ride(note: without filling diesel, only the second day i filled diesel using the coupen that given by the dealers). evenafter 20 days (drove 400km) i realized that the problem is persisting and problem intensity is increased.i contacted dealer and they directed me to the maruti servicestation at venpalavattom, TVM.the service manager and technicians inspected the vehicle and they told me that problem may be due to use of contaminated diesel.so they cleaned th diesel tank, refill with fresh diesel and observed that problem is still there.and they informed me that there is manufacturing problem in the engine that one of the fuel injectors is not working properly.i given my vehicle for repairing this.the next day they they return back the vehicle and informed me that the problem is rectified.when i get my car i asked the person who bring my car to accelerate the engine .but he and me realized that there is producing more smoke .i contacted service manager and informed to him but he is telling that the problem is completely rectified and if i am not satisfied even after drive the vehicle up to first service time(1 month), they can take up for next step. now i am believing his words and maruti suzuki and waiting for first service. Was this information helpful? | |||
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+91 11 4678 1000 [New Delhi]
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
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