[Resolved] Max Life Insurance — Non refund of amount of cancellation policy

Hp Mishra

from Gurgaon, Haryana

Address:

122005

I Hara Prasad Mishra, applied for an insurance policy No.[protected] earlier and the same has been cancelled on 09 Nov 16 as SMS received from Max Life. The amount has been credited to my account till date. Though I have physically contacted to the Axis bank representative as well as the agent of Max life Insurance at Sector-14 Gurgaon repeatedly, no action has been taken by them till date. They do not want to attend the queries and the attitude of the staff is quite pathetic. I request you to kindly initiate necessary action for crediting the amount Rs. 50000/- to my account.

Was this information helpful?

No (0)

Yes (0)

Jan 12, 2017

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Max Life Insurance Customer Care's response Dear HP MIshra, Our customer representative is in the process of getting the details of your policy checked at our end and will come back to you with a solution shortly. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17625387 in all future communication on the subject.

Regards,
Max Life Insurance.

Verified Support

Dec 12, 2016

Max Life Insurance Customer Care's response Dear HP Mishra, we apologize for the inconvenience you have faced. Our customer representative has sent you a mail regarding your request for refund. The refund has been initiated from our end and the details regarding the same can be seen in the mail we have sent across. Hope we have addressed all you concerns to your satisfaction. In case you need any further detail, please write to [protected]@maxlifeinsurance.com and mention Ticket No 17625387 in all future communication on the subject.

Regards,
Max Life Insurance