Max Life Insurance — surrender amount of my policy[protected]

Address:Krishna, Andhra Pradesh

My Name is Kishore and am from Hyderabad. I have a policy with max life insurance which was taken in May 2012 in and the policy number is[protected] .The complaint on them is I had paid 3 years premium of 297250 i.e 97000(plus tax) per annum for 3 years. the lock in period is 3 years, after the locking period i contacted them over email for my fund surrender and they replied me that the cash surrender value is 157, 175.15 only.
I am shocked to see such low amount and on the first day when i was taking the policy they have not told me about the loss of amount if i withdraw any time after 3 years of locking period.Even they have not mentioned anywhere in the bond they given to me.I am feeling like cheated by them and now i am in a position that i can not continue paying 1 Lakh amount every year as it is getting burden on me and not able to with draw my policy as losing almost 50% in 3 years.Need some help on this.
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Max Life Insurance customer support has been notified about the posted complaint.
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Dear kishore.b4, we have noted your concern. Our customer representative will get in touch with you. Please quote Ticket No. 15280405 in future communication on this issue.

Regards,
Max Life Insurance
hello,

Can you quickly get back to me on my query??
Dear kishore.b4, Our customer representative got in touch with you and explained the details required by you. You may get in touch with us at [protected]@maxlifeinsurance.com for any query in future.

Regards,
Max Life Insurance
Dear sir,

My name is Murali Krishna. I have taken a Max Life Insurance policy in my wife's name Hema Lata in the year 2012 through Axis bank. every year an amount of Rs.32, 718/- is deducting from my wife's Axis Bank account. From the 3rd year onwards, my wife supposed to get bonus. the policy premium amount is deducted in the month of august every year, but now this is October, but bonus is not credited. since premium is paid through ECS mode, I hope to get the bonus also through ECS mode in the same account. till date bonus not received. policy no.[protected]. pl. do the needful.

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