[Resolved]  MaxLife Insurance — Mis selling insurance policy

Hello sir,
I am Dr vishal gupta customer of Axis bank..Airport branch. Guwahati. Mr sanjib barman from day first he was insisting me to invest. I was fed up with such request so i thought lets see. He said bank is offering a plan which is giving guaranteed 8% lumpsum amount on maturity and after 10 year of this plan u will get guaranteed monthly income. he showed me some cropped image on WhatsApp which was not clear. Trusting him i said send me broacher. so send again one cropped pdf file. i thought it is bank's instrument of investment. He started talking to someone and said we will initiate it soon. I asked him can I see this investment in bank app. he said no sir, its not visible on app. By evening i gotta massage that 62700/- deducted from my mobile against insurance policy purchased. i was shocked coz i have enough insurances and without my permission how can he invest my money in any policy. i asked him how can u do that. i dont need any policy. he said don't worry sir its banks instrument. i said don't fool me. he said ok come tomorrow. Today i went to bank, he tried to convivence me. but when i said big no . After hearing this, His attitude was totally changed, he stood up from chair and pretended to go anywhere . he said now policy is made and once it will issue you can surrender. but he filled my native address so policy cant reach to me directly. such kindda fraud action is going on in this bank branch. Today during heated argumeny. Agent of max life trying to took selfie so he can process. Shameful... i will share all incident in social media too.

Dr. Vishal gupta [protected]
16/02/202021
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Aug 7, 2021
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2021
Max Life Insurance Customer Care's response
Dear Vishal,

We regret the inconvenience caused to you, we've highlighted your concern to our team. One of our representatives will connect with you and help resolve this.

Regards,
Team Max Life Insurance.
Verified Support
Feb 25, 2021
Max Life Insurance Customer Care's response
Dear Vishal,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.
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