Mdindia Healthcare Services — No Whereabouts of the claim lodged

Address:

New Delhi, Delhi

I've submitted my mediclaim papers with MD India on 17th June'15 at Delhi(Karol Bagh Office), Policy Number[protected] New India Assurance Co ltd. Its been more than 25 Days and MD India is still not able to answer where is the claim pending. I've checked their website which is showing "Under Process" since 15 days. On checking with the Insurance company i.e. New India Assurance, its been informed that there has been no claim received by them against my policy in past 4 months. On quoting and askig the same with MD India they were rude. I lodged a complaint on their Website (Number 66795), they just responded that its under process. Its been really a traumatic expereince while dealing with them and which is not yet over. Have visited their office 4 times and everytime i had to face rudeness from top to bottom.