Medi Assist India Complaints & Reviews

I have madical policy of your company since 2004 and my policy No. is 120300/48/06/21/70000193 sir since 2007 i am making claim of my medical expencess which were spent by me at SMS Hospital Jaipur and all the document regarding medical claim has been sent to you time and again and also since 2007 i am making my claim or sending you reminder in this regard but till today nothing has been done by you and inspite of so many representation sent...

We have medi claim Insurance with New india Insurance & their TPA is MEDI ASSIST INDIA TPA PVT. LTD. our family policy number is 141600/34/09/11/00004063 & claimant name is vimal Navin parekh WITH MEDI ASSIST CLAIM NO. 1549512

Our above claim is settled by company with a letter mentioned that company will not do any clerification after 7 days of settlement advice letter date. We have wrote 2 letters to this company...

On December 14, 2009 my father had an MI which was treated at daksata hospital and Kle prabhakar kore hospital Belgaum. During that time i was told that cashless service will take time. As my father wanted an urgent angiography i paid the hospital bills in cash thinking that i will claim for the bills later on.and is submitted the bills on December 31st 2009 to mediassist for the claims, but till to date i have not received any information...

Hi

My name is Anupam Singh and my Medi Assist ID no Is- [protected]. I am working for HSBC and my policy falls under Medi Assist's corporate insurance category. I have submitted all the documents to my company HR manager 2 months ago and they have forwarded all to Medi Assist, but till I did not get any response regarding my claim , so please tell me when will i get the my claim money?

I am mailing them everyday...

Hi

My name is Vijay Kumar and my Medi Assist ID no Is- ID NO[protected] and policy no- 1306/[protected], i have submitted all the documents in Delhi head office(Sant Nagar , East of Kailash) on 8/9/09, but till i dont get any response regarding my claim , so please tell me when will i get the my claim money?

i m not getting any reply from medi assist.

I have submitted all the documents more...

Date- 22/10/2009
This information I am sharing to all as a well wisher.

My mother was hospitalised in Ruby General Hospital-Kolkata for a major gyneacological sugery on pre-authorisation from Medi Assist on[protected]. The hospital had initially estimated around Rs.69000/- and had got pre-approval of Rs.45000/-. Because of diabetic problem of my mother, post-surgery condition was quite critical and she was treated for...

we have applied for reimbursment of medi claim.medi assist is tpa for new india assurance co ltd..each time they raise new query.its more than 2 months time..panel doctor raises query everytime while all the papers are with them only.patient aged 73years has to run to doctor for the papers.we requsted medi assist to inform us what papers needed by them at once..but in vain......

I have been trying for the last two days to get Medi Assit to give me an approval so that we can do tests recommended by the hospital. I dont think Medi Assit is serious about giving approval as they keep asking for new reports and telling me that the fax is missing or not received properly.
Everytime I try to fix something, they come-up with a new excuse.

I feel the company is nothing but a front used by insurance...

I HAVE SUBMIT ALL DOCUMENTS WITH CLAIM FORM ON[protected] AT SANT NAGAR DELHI OFFICE BUT STILL I DIDN'T GET ANY REPLY FROM MEDI ASSIST.
PL DO NEEDFULL AS SOON AS POSSIBLE....

Please never ever take any Insurances which have Medi Assist as their TPA.
I was waiting in the Hospital for 2 days to get my Cashless approved by them, in these 2 days I spend nearly Rs.1000 to enquire about status to Medi Assist call center from where I used to get responses from call center in the Trained Recorded messages asking same details again & again, finally aproval never came.

Story never ends here, If...

Dear reader,

If you want peace of mind with cashless claim, please don’t go with Medi Assist TPA.

We ( I, my wife and new born baby) had to wait in the hospital lobby for 8 hours; thanks
to Medi Assist’s lethargic inhuman service! The fax for enhancement of the cashless claim was sent at around 4:00 PM. Every hour, I was calling the customer service of Medi Assist and the hospital administration...

I submitted the Bills related to my mother's hospitalization to Medi Assist Bangalore, Things were fine and the amount was settled. But they issued the cheque in the name of My father who is no more. I sent back the cheque for change of name, asking to give it in the name of patient.
Later on submitted the death certificates of my farther to them ( on 11.04.09 ), . Thereafter I am following up for the same daily and they are not...

Denial of My Health Insurance Claim by TPA Mediassist

Claim No. Received On Policy Number Policy Holder Relation MAID Beneficiary Clm Type Clm Amt App Amt Claim Status
1317653 07 Oct 2008 16:47 710405/34/07/11/
00001826 S S Jeyakkumaran Mother [protected] S Malar Mani Reimburs 23418 0 Denial Reveiw Waited



This is with reference to my claim submitted for reimbursement of...