Meduri Srinivas, Hpcl — Defect mobile sold .

Address:

Kolkata, West Bengal

I have purchased Sony M4 AQUA for Rs 20000/- on 01 st August 2015. Since the 2nd day i am encountering several problems The Mobile HANGS daily about 20 times and restarts on its own Some times on any application it hangs and we cannot operate the phone. Then i have to use a SIDE PIN to off the phone totally and restart. THIS IS ALSO VERY AWKWARD and takes time Mobile heated up very soon. Yesterday ALL MY CONTACTS GOT DELETED ON ITS OWN AND I AM IN A SERIOUS PROBLEM. NOW. I have lodged service request no. 27192244 and no body is helping and bothered. I think i have done a grave mistake by purchasing a SONY brand . Earlier i was always having a Samsung mobile and i was comfortable. For a change i have taken SONY and i am suffering since last month . REQUEST REPLACEMENT OF THE MOBILE WITH A GOOD MOBILE.