Merchandiseebs — Amount Deducted

Address:

At-Hasanchak,Bhagalpur,Bihar-812006

I got a call on 6th february, 2022, at around 3 p. M. From +91 [protected] The caller, stating his name as “ABC”, claimed that he was calling from sbi. He then stated that my Credit card would expire soon and in order to prevent that, he asked for the following details:
0. 16-digit debit card number
0. Cvv number
0. Otp numbers
Although i was hesitant, i provided these details to him as he kept on insisting that he was calling from the bank only to help and that there was no need to worry. He then asked for a guarantor’s details too and i gave him the same details for my wife’s debit card. However, the sbi bank suspected that these transactions were fraudulent and it immediately blocked the two cards and informed my branch.

I immediately went to the bank as i wanted to confirm that the call was made from the bank and that the card details are now updated. However, i got to know that these calls were made by fraudsters. I also got to know that rs. 7890/- from my account had been transferred to an account in SBI rs. 7868/- had been deducted from my SBI Credit Card, for which the payee details are mentioned as merchandiseebs