Micromax — 250 rs charges asked for repairing mic/speaker of micromax q324 in warranty imei-[protected]/ [protected]

pankaj punekar

Address:	411028
Website:	micromaxinfo.com

I have purchased Micromax Q324 on[protected], so its in warranty. In November, i submitted my mobile, because battery is discharging so fast in Tech telecom, authorised micromax service centre, hadapsar, pune.[protected]/[protected]. That time they installed software & said to me that check now & if problem persists, we can send mobile to company after diwali season & also told me that it will take 45 days.
Today because of MIC/speaker issue, i went at Tech Telecom, they said company seal is not available & i have to give them 250 Rs charge for same. As it is in warranty, i told them that i did not opened it & why should i give anyone to repair as i live in Hadapsar. Also why should i give any money, as phone is in warranty. Please look into this matter & told tech telecom to contact me to repair it without any cost.

Pankaj Punekar
[protected]

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

pankaj punekar

Hi,

I have raised my query. Reference no is SER[protected].
Please contact me to discuss.

Regards,
Pankaj Punekar
[protected]

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Pankaj,

Thanks for sharing your concern at Mi-care. You will hear from our team soon.

Regards,
Team Micromax

pankaj punekar

i have registered complaint on 2 feb till today i do not get proper solution. i do not want to use this defective mobile, please arrange to replace it or refund my money immidiately, as its warranty will be till 27 feb 2016.