Micromax — A311 blue

Dear concerned I had submitted micro max A311 Blue model mobile on 20/10/15 in warranty to authorized service center of micromax i.e. M/S Shri Hari Computer Solutions Rohtak with complaint no. N[protected]. It is very surprising that till date mobile has not been received back. On calling micromax's customer care no., every time reply is given that it will be done in a time of 15 days.Lot of emails also sent to micromax. Now more than two months have gone & still no clear status is known to us. Warranty period is going to expire while phone is lying with the company for so long. Its a matter o[censored]nnecessary harassment also.Since the company has failed to deliver the service in such a long time, I would like to take my whole money back along with suitable compensation. Kindly help Thanks in advance MUKESH ARORA
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Micromax Informatics customer support has been notified about the posted complaint.
Jan 04, 2016
Updated by Mukesh45
Micro max must be banned for giving so much poor service. They should give whole money back along with compensation for not delivering the service in time and giving unnecessary harassment.
Jan 04, 2016
Updated by Mukesh45
No positive response yet, Today again called micromax's customer care no. Reply is same that mobile will be given in a time period of 15 days.Nothing is happening
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I have been faced the similar issue since June 2015 for the same model E311. I have not used this set from the date of procurement. Although it has been replaced once after keeping 3 months in service center. But the replaced set is more pathetic. This set is also in service Centre since Oct 2015 and still is lying with service center.
I am the more frustrated consumer of micromax.
Hitesh
[protected]

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