Micromax A96 — Repair/service centre

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, i have submitted my micromax handset A96 on 12/10/2015 at sec 18 noida service centre due to some issues with performance and display of the handset. They told me that it will go to the company and might take 20 -25 days, i accepted that and waited for over 1 month. i called back and one of there agent told me to wait for another 10 days. i waited again and still getting no reply from micromax, i registered a complaint regarding this with reference ticket id - 151330, another agent from micromax called me and again told me to wait for another 10 days and promised that this time i''ll get my phone back, again after 10 days when got no reply from them and i wrote a mail to their customer service, just getting replies that its been dealt with high priority team, but i have no clue that when i will get my phone back. Now its been 2 months i don't know where my phone is and when will i get it. Please advise me what to do next in order to get my phone back. i don't care if my phone is repaired or not, i'll get this repaired from any local vendor. Please help me regarding this.This handset is under warranty jobsheet no:: N[protected] / [protected]