Micromax — About micromax canvas 5 purchased on 18/11/2015

Address:147001

I purchased micromax canvas 5 on 18/11/2015 from patiala.Now within 5 days it causes problem. 1. it takes 3 to 4 hours to charge the battery. 2.Head phone are not properly inserting in the jack of the phone. either jack is blocked or not properly fitted in the phone. 3. sound is cutting during the phone. 4. display is blocked or working slow. I lodged online complaint with customer care with referenc e no. MMX[protected] on 24/11/2015 but till time i dont get email confirmation or any call from micromax regarding replacement of mobile. |So i request your goodself to look into the matter and resolve my problem. sanjeev garg [protected]
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on 25/11/2015 i visit micromax care for DEO of phone as per my online complaint dated 24/11/2015 but care centre is closed due to guruparb holiday.
on today 26/11/2015 i again visited micromax care, the people there dont listen to me. they said today more than 7 days spent so they cant DEO the set. they even dont refuse to repair it by saying that they left the work.
how 7 days spent. i registered complaint of the phone on 24/11/2015 with comp no MMX[protected] and on 25/11/2015 care centre is closed. its not my fault.
so i request you to look into the matter and resolve my problem. they people are harassing the customers.
Sanjeev garg
[protected]

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