Micromax — As per TAT didnt get my device after 50 days

Address:110041

As per TAT didnt get my device after 50 days
Very poor service by service center
Not respond worst service

job sheet number : N[protected] dt :06.05.16
model number :EG111

I handed over my device on 06/05/2016 to service center m/s durga communication office no 1 A3 paschim vihar marketnew delhi, problem screen not working .i think it is not a big problem!. but service center forwarded my device to some micro max office. More than 50 days has been passed . In this period I received 4 times SMS on mobile each time it was said as under:
JOB SHEET NO. N[protected]* is under repair & shall be delivered to you within 21 days
We are sincerely working towards delivering the best performance to you
But When I personally visited the service center they told me to file your complained again & get new job card as they have returned the battery because I had not collect the battery from them . I was shocked to learn this . Where as I was in regular touch with them.
Hence Services of service center is very very poor. They harsh the costumer . They do not respond .
Micromax should take strict action against such service centers who gave the bad name to our Indian Product by giving very poor services.
and finally if i will net get the my device withing the 5 days will complain in court. because while i am calling they use to say your product will be deliverd withing the 21 day what types of TAT IS THIS
is company is responsible or not for jobsheet either will have to do social media add
hope that will be good

Baburaj
Mobile No. : [protected]
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Micromax Informatics customer support has been notified about the posted complaint.
Jun 27, 2016
Updated by babu88
As per above complain till date it has not been resolve
So please look in this either I will go to court directly
I gave call many time in customer care but no responce
Only I was getting sms you device is under repairing
Will be delivered in 21 days
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