Micromax — Bad service and misbehave

Address:	Chandigarh, Punjab, 160003
Website:	www.consumercomplaiNTS.in

Hello... this is mithilesh kumar from chandigarh. I have submitted my micromax canvas 4 to service centre at sector -35a chandigarh for repair they have kept my phone for more than 50 days and given me without extended warranty... there is a rule that if the handset is kept for more than 30 days in the service centre the warranty must be extended for the kept period. Also when i checked my phone. The Phone headjack was not working properly so i submitted my phone again to service centre om 23 December 2015 and till date they saying wait for 10-15 days more on completion of their given time everytime when i ask for the same.today on 9 jan 2016 i called to micromax customer care at [protected] and asked about my phone repair status. Mr. Mukesh attended my call said that u have to wait for another 15 days. also when i asked that u have kept my phone for more than 2 months and should give either new one or return my money .. he said ...' aap bolte jaaye main sun raha hun ... so ridiculously. His way of talking to me was very ridicule... and was not giving me any correct answer... ... I have waited so lOng for my phone to get repair but stil they are saying u Have to wait more and talking so ridiculously to me... is this the way of talking to a customer.? Right now i need my phone back .. i am attaching the latest job card they have given me as the previous one was taken by them during first repair.