[Resolved] Micromax — battery connector 3 pin broken within 15 days | |||
my self Bikash Roy . i bought micromax canvas power a96 from snapdeal. my order id is-[protected]. The battery connector 3 pin is slightly bend and within 15 says the middle pin was broken. i launched a complain to micromax service centre in 16, princep street opposite hotel embassy, kolkata- 72. my jobsheet no -E[protected] dated 14/7/14. they said i will ve charged approx Rs 200/- for replacing this pin. but till date they did not replaced or repair it. this is very much heart breaking to me as because the warranty period is not over. actually i have got one year warranty for the phone and for acessories six months. i am a die hard micromax fan. i purchased x101, q50, ninja a89, canvas mad, and canvas power a96. except a89 all are from online i have never face such difficulties. contact no- [protected] . please give some solution to me. Contact-9883 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Till today 27/07/14 no one from micromax contact with me nor any e mail send to me and till today my phone is not repaired or replaced. very bad service centre perhaps the worst.
Reply
i have launched the complain on 19th july and your applolisation came on 13 th august 2014. it take almost 25-26 days. this is not customer service. as like your service centre at chandni chowk, kolkata you also super flop.
sorry to say i do not give any rating to you.
sorry to say i do not give any rating to you.
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015