[Resolved]  Micromax — Battery Replacement taking too much time on a new phone.

Address:

Kolkata, West Bengal

I had purchased a Micromax mobile model no A310 on the 20th of Nov'14 through Snapdeal . Right from the 1st day, the set was giving problem in terms of draining out of the battery and getting discharged. The usage after each charge was not more than 2-3 hours . In view of that the set was given to M/s Apex Enterprise, authorised Service centre in Kolkata for servicing on the 5th of Dec'14 . Post checking, I was told the battery was defective and needs replacement . Regret to state that its more than 10 days, the battery replacement has not come and the standard Answer I am getting from the Authorised service centre is when the replacement comes we will let you know . This is a ridiculous state of Post sales service and in view of this I will have to write to newspapers and others stating the poor after sales service of Micromax . I would request you for a quick action on the same so that I am satisfied with the service .