[Resolved] Micromax Canvas 2 Plus A110q — Mobile had lot of issues -Status on Job sheet No. S[protected] (Dated :08-Nov-2014) | |||
Hi Team I had given my phone (Job sheet No. S[protected]) to S3 communications micromax service centre, Jayanagar 3rd block, Bangalore-560011 on 08-Nov-2014. But I have no updates after that. I have tried calling on their telephone nos. +[protected], +[protected] but number never seems to be connected, it always says number is busy on some other call. Its been two weeks as of now, they are not even responding to my emails. I have dropped almost 3-4 emails to [protected]@micromaxinfo.com. But there is no use at all. This is really frustating and ridiculous. How can micromax service centre play with customer's emotions like this. This way, we are losing faith in Micromax. For your reference, Please find the jobsheet in the attachment. Please help me asap. Your prompt response would be highly appreciated. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi Team,
This is just ridiculous services provided by Micromax service centre, I ever had. Your team is simply giving false promises to your customers.
I have been promised by your team that I will be assisted by one of your customer executive shortly on 25-Nov-2014 itself. But no response till
yet. It is just the way of trapping the people and fooling your customers. Its been more than 3 weeks as of now, i had given my phone to service
centre but still i have not got back. Please contact me asap on +91-[protected]/+91-[protected]
This is just ridiculous services provided by Micromax service centre, I ever had. Your team is simply giving false promises to your customers.
I have been promised by your team that I will be assisted by one of your customer executive shortly on 25-Nov-2014 itself. But no response till
yet. It is just the way of trapping the people and fooling your customers. Its been more than 3 weeks as of now, i had given my phone to service
centre but still i have not got back. Please contact me asap on +91-[protected]/+91-[protected]
Hi Team,
I truely understand that you have communicated my issue to the concerned team but will that complete your duty. Ofcourse not, the same status, you gave me on 25-Nov-2014 as well. Don't you think so, its been more than a week and you are still saying same story that they will call you soon. Its been more that 3 weeks as of now, I gave my phone to service centre on 08-Nov-2014 itself and i have no idea what the crap happening with my phone. Do you really respect your customers or Can't you see my frustration. I am simply running behind you people and you people are playing hide and seek with your customers. How long would it take again to get my phone back. Are you expecting, your customer to give the phone to service centre with unknown deadlines to get that back and keep silent. This is just ridiculous . I want the concerned team conatcts, if you people don't have courtsey to follow up on customers issues and update them time to time. I would like you to escalate this issue to your higher authority and please contact me asap.
Thanks
Aman
I truely understand that you have communicated my issue to the concerned team but will that complete your duty. Ofcourse not, the same status, you gave me on 25-Nov-2014 as well. Don't you think so, its been more than a week and you are still saying same story that they will call you soon. Its been more that 3 weeks as of now, I gave my phone to service centre on 08-Nov-2014 itself and i have no idea what the crap happening with my phone. Do you really respect your customers or Can't you see my frustration. I am simply running behind you people and you people are playing hide and seek with your customers. How long would it take again to get my phone back. Are you expecting, your customer to give the phone to service centre with unknown deadlines to get that back and keep silent. This is just ridiculous . I want the concerned team conatcts, if you people don't have courtsey to follow up on customers issues and update them time to time. I would like you to escalate this issue to your higher authority and please contact me asap.
Thanks
Aman
Hi Team,
what is this ridiculous service provided by Micromax customer care ? Really, as per customer perspective, Micromax should stop manufacturing the mobile products, unless they have effective service centre to serve their customers. This is just unbelievable, it has been passed more than 40 days now and there is not action being taken care. At least, now Micromax should be shameful and contact me to resolve my queries.
Aman
what is this ridiculous service provided by Micromax customer care ? Really, as per customer perspective, Micromax should stop manufacturing the mobile products, unless they have effective service centre to serve their customers. This is just unbelievable, it has been passed more than 40 days now and there is not action being taken care. At least, now Micromax should be shameful and contact me to resolve my queries.
Aman
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