Micromax Canvas 5 Model No E 481 — Phone locked

Address:

400064

Dear Team I have very bad experience with you people.This is my 4th mobile of micro max but every time have a very bad experience. I just want to you know about my new mob ile.facts are below :- 1. I have purchased it on dt 14 .12.2015 . 2. on dt 24 dec15, i just want to change my sim, after change the sim & restart it ...asked me for system privacy pin. I dont know what is the sysytem password.. 3. I tried default password like[protected] etc...but not accepted.. 4. After that i complaint it to your customer care [protected] with my mobile no. [protected] they logged my complaint and give me assurance that in 24 hours you will get your solution. 5 on the same day i got the call from you that this was haapend due to security purprose, when will you chane your sim our system automatically has been locked for security purpose (I am the owner of the phone I have bill also so please tell me the password, ) 5 . Your people told that you are our premium customer we will give you the service on your doorstep but even after 36 hours i havenot got the solution.. 6. your people also told that now we can replace your device and you have to charge for it..i told to them that what is the charges that they told me that right now we havenot the information about it we will come to you very soon with the charges, still i have not recd any call... Why I should pay the charges... My dear micromax team i am very much mentally depressed with your services, Ifii have not received any solution in 24 hours i will have to go to the " jago grahak jago " forum.. Kindly do the needful on urgent basis... Regards Prashant Chokrayat Mo. [protected]