[Resolved]  Micromax Canvas A250 — Service Job Sheet # 12609203

Address:

Bangalore, Karnataka

I have been using Micromax Canvas Turbo A250 for more than 8 months, but there was a problem with the camera from the 2nd week of my phone purchased date. I used to reboot the phone to fix the camera issue, I was doing that 3 times a day to fix this problem. Last week I got an another issue with my touchpad, it was not responding properly. I gave my phone for servicing on 7/10/14 to fix both the issues [My job sheet # is 12609203]. But still i have not got my phone back. When I reached out to them a week back, they said they will give a new phone and that too will take more than 15 days!!! which is nearly 2 months. If you are used to smarphone and you do not have it for a month or so it will be too difficult. When I am at home, I used to check my office emails from my phone and now after giving it for servicing I had to open my latptop to check my emails. When I asked them for a spare phone, they said they do not have a policy to provide a spare phone. When I went to their service center (MSN Communication, Jayanagar 6th Block, 27th Cross, Bangalore) most of the customers were fighting with them for not knowing the status of their phones. Because there is a contact number they mentioned in the job sheet ([protected]), which will be always not reachable or nobody answers call.