Micromax Canvas A311 — Since 16th Aug2015 display screen not working & service center not ready to repair under warranty.

Address:

Pune, Maharashtra

I have purchased Micromax Canvas A311 from Reliance Retail Ltd Amanora Town Center on 24/01/2015, EAN no[protected]. Within few days cell phone use to hang or get disconnected while talking, even while clicking pictures display screen use to hang. In such situation i use to switch off cell and restart it. On 16th Aug2015 night display screen again stopped function (hang), even after restarting it did not function. On 17th Aug15 around 11.15am i went to Micromax service center- - Mega Center (Hadapsar - Pune), service provider opened my cell phone and asked me to spend Rs.4000/ for changing of display screen. I questioned him that if my cell is on warranty why should i pay Rs.4000/- without taking further time he told me that due to water display screen is not working. To this i asked him to give same thing in writing, which he was not ready to do. Moreover he didn't bother to put seal back on my cell after opening my cell, for which i visited him again within 30minutes. In my second visit it was to surprise that he had given same reason to few more customers.