Micromax Canvas A93 — micromax canvas A93 defective Camera | |||
Hi my name is Udit Singh Bhati, I purchased Micromax A93 elanza on 30th April 2014. Till 1 month it was working correctly and then suddenly my camera stooped working and whenever I try to open camera application it was showing an error message "Unfortunately gallery has stooped working". I gave this mobile to micromax service centre jayanagar 4th block, Bangalore. They told me they will change the Camera and would repair this mobile within 10 days but they didn't repair this and after 20 days they repaired it and gave back to me. After this my mobile Camera worked correctly for only 2 days then again the same problem occur and I went again to micromax service centre but they are not responding correctly and till now I'm suffering from same problem. And whenever I'm asking about the problem they are not telling about the problem and they are not replacing my mobile. I'm sending a snapshot of camera. I am getting frustrate with this please provide me solution. Was this information helpful? | |||
 4 Comments | |||
Comments
It's very frustrating because I raised the complain 14 days ago and till now I haven't got any response or update from the MICROMAX team and I am very disappointed because I'v wasted my 80000 rupees on this useless mobile which worked correctly for a month only and also the service center people in Bangalore are so dumb and they don't know about the main problem of the device and when I asked about the main issue of the device, they said they don't know anything about the device and what they have done is they just change the camera. After that my mobile worked correctly only for 2 days and the problem occurred again and when I asked to them they didn't respond and till now I'm facing this problem that- "Unfortunately gallery has stooped working". I was believing that after complaining on consumer forum I would get some good response but till now no one is resolving my mobile problem even I sent mail on [protected]@micromaxinfo.com and every required information which they want. Till now I don't know what I need to do. I just want one thing REPLACE MY MOBILE OR GIVE BACK MY MONEY.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:
1. Contact Number
2. Your Location
3. Service center address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax